AUSTRALIAN GOOD FOOD GUIDE - Home of the Chef Hat Awards
Frequently Asked Questions
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People around Australia are using AGFG as their main source of restaurant, accommodation and travel information. The Australian Good Food Guide
targets individuals with high disposable incomes and a desire for quality products. Constantly seeking the most
from life and at the forefront of trends and style, our readers invest heavily in updating and enhancing their lifestyles.
If you know of a restaurant, accommodation, attraction, bar or winery that is not listed on the AGFG site you can list the establishment for
free by submitting their information to us.
Listings will not be added automatically. Submissions will first be reviewed and establishments contacted to ensure they fit the genre of
our site and receive the appropriate rating.
Priority Feature Listings can manage all details of their establishment via our management system using their website login.
All other listings can claim their listing via the 'Claim' link at the bottom of their listing page. Upon approval of the claim, listing owenrs will be able to manage some details of their establishment via our management system.
Owners/managers can also contact us with any changes required.
Only Priority Feature Listings have the facility to advertise news, events and specials on the AGFG website.
Special offers and upcoming events of Prominent Feature Listings are emailed to AGFG members within their local area.
Only Priority Feature Listings have the option to display photos as part of their listing.
Ratings are established according to a point system in accordance with standards that have been used in Europe for over a century. Inspectors are provided with detailed
rating questionnaires and are given strict evaluation training. Establishments must meet minimum requirements and receive a point score equal to or above that of
the corresponding rating. This system has been adopted to minimize bias and ensure that establishments are judged on equal terms throughout Australia.
Ratings are subsequently cross referenced and verified by a conscientious administration team before being submitted for publishing on the website.
Chef Hat awards are rated in accordance with our reader reviews, and inspectors appraisals.
Australian Good Food Guides Chef Hat's have been awarded to discerning Chefs around the
country since 1982 (see Our History). These awards are the result of careful deliberation. Inspectors appointed by
AGFG dine anonymously. Their reviews and the opinions of the dining public, who generously send in their comments throughout the year, determine these results.
Establishments may request for reader comments to be removed if they deem them to be defamatory. Reader comments may also be edited or removed if they
contain inappropriate language. Reader comments are designed to give members the opportunity to support and recommend their favourite establishments.
The inclusion of any reader comment on the AGFG website does not imply that we endorse the comment. Nor can we be held liable or responsible for any
loss or damage of any sort incurred as a result of such comments. See our Disclaimer.
If you believe a customer review to be inappropriate, please contact us