Never Again First experience, 45 plus wait for food. Second experience, customer service terrible. As a veggie and stupidly ordering food with meat (totally my fault), the staff were happy to replace the dish by simply removing the meat. I was told a new dish could not be made and a refund was suggested. I asked for the refund to then overhear the manager being extremely rude about us. Then told no refund! I have previous on occasion ordered food from a menu containing meat but have never before being made to feel like it was my fault. Whilst I accept it was, good customer service would have tried to resolve this not make it worse. Veggies, stay clear.
Never Again
First experience, 45 plus wait for food. Second experience, customer service terrible. As a veggie and stupidly ordering food with meat (totally my fault), the staff were happy to replace the dish by simply removing the meat. I was told a new dish could not be made and a refund was suggested. I asked for the refund to then overhear the manager being extremely rude about us. Then told no refund! I have previous on occasion ordered food from a menu containing meat but have never before being made to feel like it was my fault. Whilst I accept it was, good customer service would have tried to resolve this not make it worse. Veggies, stay clear.